Last updated: 6 November 2026

At A2B Taxis Ltd, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit our website or submit an enquiry.

1. Information We Collect

When you complete our website enquiry form, we collect:

• Your name 
• Email address 
• Telephone number 
• Type of enquiry 
• Requested journey date and time 
• Number of passengers 
• Pick-up location and destination 
• Any additional information you choose to provide

We may also collect basic technical information necessary for the website to function securely.

2. How We Use Your Information

We use the information you provide to:

• Respond to general enquiries 
• Provide taxi quotations 
• Discuss and arrange taxi bookings 
• Contact you regarding your enquiry or journey 
• Meet any applicable legal obligations

We process your information where necessary to respond to your request, take steps towards providing a service, fulfil a booking or meet legal obligations.

3. Sharing Your Information

We do not sell your personal information. We may share relevant booking information with our drivers or trusted service providers where necessary to respond to your enquiry or provide our taxi services.

4. How We Store Your Information

We take reasonable measures to keep your personal information secure. We retain personal information only for as long as necessary to handle enquiries, provide our services and comply with applicable legal or regulatory requirements.

5. Cookies

Our website may use essential cookies to ensure it functions correctly. If optional cookies are used, such as those for analytics, we will provide further information and request consent where required.

6. Your Data Protection Rights

Under UK data protection law, you have rights regarding your personal information, including the right to request access, correction or deletion of your data in certain circumstances.

To exercise these rights, please contact us using the details below. You can also raise a concern with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. External Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

8. Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact: a2btaxisnorthberwick@aol.co.uk

9. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be published on this page.